Frequently Asked Questions

On full working days, instant withdrawal is available between 9:30 AM and 5:30 PM. You must have no pending orders or trades in any segment, and no open positions in MTF, FO, FX or MCX when you place the request.

On partial holidays (for example, Saturdays), instant withdrawal is available between 10:30 AM and 2:30 PM. It works in all cases, even if you have open positions in FO, FX or MCX, but the amount cannot exceed ₹2.00 lakh.

No. Instant withdrawal is not available on holidays.

No. Instant payment is not available on quarterly settlement days.

You can withdraw up to ₹2 lakh.

Yes, you can place any number of instant requests, but only one at a time. A new request cannot be placed until the previous one has been processed.

No. Once placed, an instant request cannot be cancelled.

Yes. Instant payment shows a live calculation of the tentative amount.

Regular payments are processed twice a day, at 2:00 PM and 6:00 PM (give or take 30 minutes).

No. Regular payments are not processed on trading holidays.

Your request is processed the same day if, at the time of placing it:

• There are no pending orders or trades in any segment, and
• There are no open positions in MCX, FO, currency or MTF.

The request is processed on the next settlement day.

Yes. You can trade in the market once your request has been processed.

There are two types:

• Full Amount: Processed only once, either today or on the next settlement day.
• Specific Amount: Processed today and on the following settlement day until the full requested amount has been paid.

Yes. You can edit or delete your request only while it is in pending status. Once the request has been processed, it cannot be edited or deleted.

Yes. SMS and Email notifications are sent to both the RM and the Client for the following events:

• When a withdrawal request is placed
• When a withdrawal request is edited or deleted/cancelled
• When a payout is scheduled and released successfully
• When a payout fails

Additionally, Telegram notifications are sent to the RM when a new request is placed.