Advisory For Investors
Attention Investors!
Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you.
Important Advisory Guidelines
Please note that in case of default of a member, claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days.
Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement).
In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member.
Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of 'margin pledge', created in the Depository system.
Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason.
Broker can take securities belonging to clients only for settlement of securities sold by the client.
Do's & Don'ts for Investors
Do's
- Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records.
- Immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.
- Verify emails/SMSs received from the Exchange for trades done by you with the Contract notes/Statement of accounts received from your broker.
- Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member.
- Compare weekly statements with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.
Don'ts
- Don't ignore any emails/SMSs received from the Exchange for trades done by you.
- Don't transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.
- Don't keep funds idle with the Stock Broker without any transaction.
- Don't place any securities with the broker or associate of the broker or authorized person of the broker for any reason.
- Don't fall for fixed/guaranteed/regular returns or capital protection schemes offered by brokers or their associates.
Exchange Defaulter Resources
NSE - Defaulter Section
Information about claims against defaulter members on the National Stock Exchange of India.
https://www.nseindia.com/invest/about-defaulter-sectionBSE - Claim Against Defaulter
BSE India portal for filing and tracking claims against defaulter trading members.
https://www.bseindia.com/static/investors/Claim_against_Defaulter.aspxMCX - Investor Services
SOP, process, and FAQs for handling claims of investors of defaulter members on MCX.
https://www.mcxindia.com/Investor-Services/defaulters/...Filing Complaints on SCORES — Easy & Quick
Register on SCORES portal to file your complaints and track their resolution status.
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Disclaimer
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